Microsoft faces class action suit for Points

Robert Hallock (Thrax) A Philadelphia-area attorney has recently filed a class action suit against Microsoft, under the allegation that he was cheated out of Microsoft Points when they were deducted for a digital download that did not complete.

January 27, 2010 11:52 PM ET in News, , ,

A Philadelphia-area attorney has recently filed a class action suit against Microsoft, under the allegation that he was cheated out of Microsoft Points when they were deducted for a digital download that did not complete.

Samuel Lassoff, of Horsham, PA, said an invoice he received from Microsoft in early January included charges for purchases that didn’t finish due to a fussy download, but he claims that the charge was no mistake.

According to papers filed in the US District Court for Eastern Pennsylvania and discovered by InformationWeek, Lassoff charges that Microsoft actively “engaged in a scheme to unjustly enrich itself through their fraudulent handling.”

Lassoff further claims that he and “hundreds” of other Xbox LIVE users have been overcharged. “Microsoft breached that contract by collecting revenues for digital goods and services which were not provided,” Lassoff said in his filing.

While none can predict the outcome of the pending case, it does appear rather unlikely that a decision will fall in Lassoff’s favor. The seemingly serial litigant has a string of lawsuits filed against big companies. PACER records reveal that he sued Google in 2006, alleging that his advertisements fell prey to click fraud, and he also sued Bally’s Casino in Atlantic City in 2005, claiming he was attacked by a drunken patron.

4 Comments

  1. chrisWhite

    I would love to see MS points go away, I detest points systems, but this guy doesn't exactly sound legit.

  2. RWB

    MS points are annoying as hell, I've had failed downloads myself. But some google searches later and I managed to get them to work as they usually have a decent timeline to have them finish.

    Unlike them digital downloads that come with DVD movies.... had the client crash on me while getting the movie downloaded and now I can't get it anymore.

  3. Cliff_Forster

    I have to say, as much as I would enjoy punching the 360 in the nose for its continual red rings, I have never once had an issue with downloaded content, also, I can't see Microsoft not working these things out on a case by case basis when they do happen. Maybe I'm wrong, but this all seems a bit frivolous to me, and I'm the pro consumer nut job.

  4. chrisWhite

    I've never had an issue either, I just hate the stupid points setup. I'm glad to see that they are moving away from points on some of their full game downloads, maybe it will cascade over. What really drives me nuts about them is that points are also the currency on the Zune store too.

Troll-free since 2003 ®